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Privacy Policy (2025)

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Beja Technologies LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal and business information. This Privacy Policy describes how we collect, use, share, and safeguard information when you use our IT Managed Services, including IT operations, security services, cloud solutions, network management, and other related IT consulting services. It also outlines your rights regarding your information and how you can contact us for further inquiries.

1. Information We Collect

We collect and process the following types of information:

  • Personal Information: Name, email address, phone number, job title, and business contact details.

  • Business and IT Infrastructure Information: System configurations, network details, security settings, device logs, and operational data necessary for service provision.

  • Payment Information: Billing details, transaction records, and payment methods for service transactions.

  • Usage Data: Information about how you interact with our website, services, support portals, and IT systems.

  • Security and Compliance Data: Logs, incident reports, vulnerability assessments, and audit trails related to cybersecurity and regulatory compliance.

  • Communication Records: Emails, service requests, and other correspondence with our support and account management teams.

2. How We Use Your Information

We use the collected information to:

  • Provide, manage, and improve our IT managed services and consulting offerings.

  • Authenticate users and grant secure access to systems and networks.

  • Process payments, issue invoices, and manage billing activities.

  • Enhance cybersecurity measures, prevent unauthorized access, and monitor for potential security threats.

  • Conduct internal and external audits to maintain compliance with regulatory standards (e.g., GDPR, HIPAA, CMMC).

  • Provide customer support, technical assistance, and proactive system monitoring.

  • Communicate with clients regarding service updates, security alerts, scheduled maintenance, and business transactions.

  • Develop and refine service offerings based on usage trends and feedback.

3. Data Security and Confidentiality

  • We implement industry-standard security measures, including encryption, access controls, firewalls, and continuous monitoring, to protect client data.

  • Access to client data is strictly limited to authorized personnel who require it to perform their job functions.

  • We enforce policies that restrict unauthorized access, misuse, and disclosure of client information.

  • Clients are responsible for following recommended cybersecurity best practices to mitigate risks.

  • We conduct regular security audits and vulnerability assessments to ensure compliance with data protection regulations.

4. Sharing of Information

We may share your information in the following cases:

  • Service Providers: Third-party vendors that assist in delivering IT services, cloud computing, cybersecurity solutions, and software integrations.

  • Compliance and Legal Requirements: When required by law, court order, government regulation, or legal investigation.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, client data may be transferred to the new entity with continued protection obligations.

  • Client-Approved Third Parties: When explicitly authorized by the client for integrations, data migrations, or collaborative service engagements.

5. Data Retention

We retain personal and business data only as long as necessary to fulfill service obligations, comply with legal requirements, and support cybersecurity investigations. Data may be securely deleted or anonymized after termination of services, except where retention is required for audit, security, or regulatory purposes.

6. Compliance and Regulatory Considerations

  • We assist clients in meeting industry-specific compliance requirements, including GDPR, HIPAA, CMMC, and other applicable regulations.

  • Security audits, compliance assessments, and reporting mechanisms are available as part of our service engagements.

  • Clients remain responsible for implementing and maintaining their own internal compliance measures.

7. Intellectual Property and Data Ownership

  • Clients retain ownership of their business data, IT infrastructure details, and proprietary information.

  • Any proprietary tools, software, or scripts developed by Beja Technologies LLC remain our intellectual property.

  • Unauthorized copying, distribution, modification, or reverse engineering of our proprietary technology is strictly prohibited.

  • Any custom development or modifications created under a client engagement remain the property of Beja Technologies LLC unless otherwise agreed upon.

8. Your Rights and Choices

Depending on your location and applicable regulations, you may have the right to:

  • Access, correct, update, or delete your personal information.

  • Request restrictions on certain data processing activities.

  • Withdraw consent for data collection where applicable.

  • Receive a copy of your data in a structured, machine-readable format.

  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

  • Opt out of marketing communications at any time by following the instructions provided in our emails.

9. Data Breach Notification

In the event of a data breach that compromises your personal or business information, we will take the following actions:

  • Investigate the incident and mitigate potential damages.

  • Notify affected clients and relevant regulatory authorities in accordance with applicable laws.

  • Provide guidance on remedial steps to minimize security risks.

  • Work with affected parties to enhance security measures and prevent future breaches.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, security practices, or legal obligations. Any changes will be communicated, and continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For questions regarding this Privacy Policy or to exercise your rights, please contact us:

Beja Technologies LLC
PO Box 12 Morristown, NJ 07963
Email: info@bejatech.com
Phone: +1-973-233-5905

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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