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Terms of Service (2025)

 

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Welcome to Beja Technologies LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our IT Managed Services Provider (MSP) offerings, including IT operations, security services, cloud solutions, network management, and other related IT consulting services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Services Provided

Beja Technologies LLC provides managed IT services, cybersecurity solutions, cloud computing, IT infrastructure management, network security, IT consulting, disaster recovery, and business continuity planning. These services may be provided through our proprietary tools or third-party SaaS platforms.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old or have legal authority to contract on behalf of an entity

  • Provide accurate and up-to-date information when required

  • Comply with all applicable laws and regulations

3. Client Responsibilities

By using our services, you agree to:

  • Provide necessary access to your IT systems, infrastructure, and data as required for service delivery

  • Maintain valid software licenses for third-party software where applicable

  • Follow security best practices and cooperate with us in implementing cybersecurity measures

  • Avoid unauthorized sharing, resale, or modification of our services without our consent

  • Notify us promptly of any security incidents, breaches, or service issues

4. Service Level Agreements (SLAs)

  • Our services may include response and resolution time commitments as outlined in individual agreements

  • Scheduled maintenance and emergency support will be communicated in advance whenever possible

  • We are not responsible for disruptions caused by third-party vendors, internet outages, or force majeure events

  • Uptime guarantees and service availability metrics will be detailed in specific SLAs

5. Payment and Billing

  • Fees for our services are outlined in service agreements or contracts

  • Payments must be made as per the terms specified in invoices

  • Late payments may result in interest charges, service suspension, or termination

  • Any additional costs for third-party software, licensing, or hardware procurement will be invoiced separately

6. Data Security and Confidentiality

  • We implement industry-standard security measures to protect client data

  • Both parties agree to safeguard confidential information shared during the engagement

  • We are not responsible for security breaches resulting from client negligence or third-party actions

  • Clients must follow recommended cybersecurity practices to mitigate risks

  • Data encryption, access controls, and backup policies will be applied where necessary

7. Intellectual Property and Licensing

  • Any proprietary tools, scripts, or software developed by Beja Technologies LLC remain our intellectual property

  • Clients may be granted a limited, non-transferable license to use specific tools during service engagements

  • Unauthorized copying, distribution, or reverse engineering of our proprietary technology is prohibited

  • Any custom development or modifications remain the property of Beja Technologies LLC unless otherwise agreed upon

8. Compliance and Regulatory Considerations

  • Clients must ensure compliance with industry-specific regulations, including GDPR, HIPAA, or CMMC, if applicable

  • We will assist in compliance efforts but do not assume legal liability for non-compliance

  • Security audits and compliance assessments may be available as part of our service offerings

  • Clients are responsible for implementing and maintaining internal compliance measures

9. Limitations of Liability

  • We provide our services "as is" and "as available," without warranties of any kind

  • We are not liable for indirect, incidental, or consequential damages arising from service use

  • Our liability shall not exceed the total fees paid by the client for the applicable service period

  • We are not responsible for third-party service failures, cyberattacks, or client misconfigurations

10. Termination and Suspension

  • Either party may terminate services with written notice, subject to contract terms

  • We reserve the right to suspend services due to non-payment, security threats, or violation of these Terms

  • Upon termination, clients must return or cease use of any proprietary software or tools provided

  • Any outstanding balances must be paid before service termination is finalized

11. Disaster Recovery and Business Continuity

  • We offer disaster recovery planning and business continuity solutions as part of our services

  • Clients are responsible for maintaining data backups and redundancy solutions unless explicitly covered in our agreement

  • We are not liable for data loss due to unforeseen circumstances unless otherwise stated in a disaster recovery agreement

12. Changes to Terms

We may update these Terms periodically. Any changes will be communicated, and continued service use constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

14. Contact Us

For questions regarding these Terms, please contact us:

Beja Technologies LLC
PO Box 12 Morristown, NJ 07963
Email: info@bejatech.com
Phone: +1-973-233-5905

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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